Technology

X Users Warned of Potential Follower Count Reductions

In a bid to cleanse its network from spam accounts and bots, X is gearing up for a significant initiative that could impact user follower counts. Through an announcement from X’s Safety account, the company disclosed its proactive move scheduled to commence on Thursday. The initiative aims to eradicate accounts found in violation of X’s

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In a bid to cleanse its network from spam accounts and bots, X is gearing up for a significant initiative that could impact user follower counts. Through an announcement from X’s Safety account, the company disclosed its proactive move scheduled to commence on Thursday. The initiative aims to eradicate accounts found in violation of X’s regulations regarding platform manipulation and spam.

This strategic maneuver comes hot on the heels of X’s recent appointments in its safety team. Notably, Kylie McRoberts, an existing X staff member, has assumed the role of Head of Safety, alongside Yale Cohen, formerly associated with Publicis Media, joining as the Head of Brand Safety and Advertiser Solutions.

For X, combating spam has been a persistent challenge, one that even Elon Musk himself expressed keenness to address back in November 2022. However, despite intentions to prioritize anti-spam efforts, the task proved daunting, especially amidst layoffs that left Twitter’s Trust & Safety team understaffed. The role of Head of Safety remained vacant for a prolonged ten months following the departures of Ella Irwin and Yoel Roth during Musk’s tenure.

Today, we're kicking off a significant, proactive initiative to eliminate accounts that violate our Rules against platform manipulation and spam. While we aim for accuracy in the accounts we remove, we're casting a wide net to ensure X remains secure and free of bots. As a…

— Safety (@Safety) April 4, 2024

Advancements in artificial intelligence further complicated spam control efforts. Despite Musk’s proposal earlier this year to introduce a verification fee for users, spammers persisted on the platform. TechCrunch reported instances where bots with verified status were detected replying to posts with scripted responses, indicating their non-human nature.

Additionally, a recent exposé by New York Intelligencer highlighted a surge in spam disseminating adult content through explicit replies, redirecting users to external links.

The pervasive nature of spam on the platform was a notable concern for Musk during discussions about backing out of the $44 billion Twitter deal. He raised doubts regarding the transparency of bot numbers. Presently, Musk highlights X’s record traffic, albeit without specifying if these metrics encompass bot and spam activities.

According to X’s Safety team, the forthcoming initiative will cast a wide net to weed out spam and bots, potentially resulting in reductions in follower counts for some users. Such fluctuations are typical during bot sweeps on the platform.

In an effort to address any inadvertent impacts on users, X has provided a link to an appeal form for those affected by the bot sweep.

As X intensifies its campaign against spam, users are advised to stay vigilant for any fluctuations in follower counts, with reassurance that these measures aim to foster a cleaner and safer online environment.

TechnologyAfrican startups
Greg Stewart

Reporting for Business Tech Africa on the funding, tools and strategy shaping the continent's founders and SMEs.

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