Ugandan Startup Tyms AI Launches Human-Centred AI Platform

Tyms AI has launched a new artificial intelligence platform designed to help medium-sized and enterprise businesses automate routine tasks across multiple business functions while keeping human decision-making at the centre of operations.

The platform combines AI software with intelligent agents that support activities across finance, sales, marketing, customer service, compliance, and other business areas. According to the company, the system is designed to reduce administrative workloads and allow employees to focus on tasks that require human judgment, creativity, and strategic thinking.

Founded by Ugandan entrepreneur Allan Rwakatungu and Australian investor Arron Cleary, Tyms AI positions itself as a human-centred alternative to AI solutions that focus primarily on replacing workers. The company argues that AI should serve as a tool that enhances productivity rather than a substitute for human expertise.

“Our mission is to empower people to do their best work,” said Rwakatungu, co-founder and CEO of Tyms AI. He believes businesses can benefit from AI by automating repetitive processes while allowing employees to concentrate on higher-value activities.

Rwakatungu brings more than two decades of experience in technology and entrepreneurship to the venture. He previously worked on MTN’s Mobile Money platform and founded Xente, a fintech company serving corporate customers across Africa. He also founded mBet, which later evolved into the sports betting company betPawa.

His co-founder, Arron Cleary, is an angel investor known for backing several African startups, including Yobante Express, Asaak, Badili, and Rocket Health.

AI Assistants for Employees and Customers

Tyms AI’s platform assigns AI assistants to employees and customers within an organisation. These assistants can perform a range of administrative and operational tasks, including information gathering, data analysis, reporting, monitoring, and workflow management.

The company says the technology is intended to handle background tasks that often consume significant employee time, allowing staff to focus on business decisions and customer engagement.It also says platform is currently available through a web-based interface. Mobile applications, chat-based access, and integrations with workplace collaboration tools such as Microsoft Teams and Slack are expected to be introduced later this year.

Expanding Beyond Software

Alongside the platform launch, Tyms AI announced two additional services aimed at supporting AI adoption within organisations.

The first is a series of training programmes called Best Work Masterclasses. These courses are designed for professionals working in areas such as finance, compliance, sales, and marketing, helping them understand how AI can be applied within their specific roles.

The second is an AI advisory service that offers readiness assessments, implementation support, and guidance for organisations seeking to integrate AI into their operations. According to the company, successful AI adoption requires more than deploying software. Businesses must also prepare their people, processes, systems, and data to support the technology effectively.

Pilots, Partnerships and Funding Plans

Tyms AI is currently engaging with medium-sized and enterprise businesses interested in pilot programmes and platform deployments. The company is also exploring partnerships with cloud providers, data centres, model providers, and other technology partners as it expands its offering. In addition, Tyms AI has opened a seed funding round to support the next phase of its growth.