TNM Launches Major Initiatives on 30th Anniversary

Telekom Networks Malawi (TNM) has rolled out a series of strategic initiatives aimed at strengthening its network and improving service quality, coinciding with its 30th year of operations. The company has already invested over 1 trillion Malawian kwachas (about $577.5 million) in expanding network infrastructure, upgrading technology, and modernizing operations.

Expanding Connectivity Nationwide

CEO Michel Hebert said TNM’s network currently covers roughly 85% of the population, with the remaining 15%, mostly in rural areas, set as the next target for expansion. “We are committed to bringing reliable connectivity to every Malawian,” Hebert stated.

TNM is rolling out solar-powered and other energy-efficient solutions to increase coverage while lowering operational costs. The company also plans to upgrade its digital financial platform, Mpamba, to offer more accessible and innovative services for a wider range of customers.

The operator will soon launch 5G, Voice over LTE (VoLTE), and Fixed Wireless Access (FWA), expanding digital capabilities across Malawi. “We are establishing innovation hubs and AI laboratories to enable Malawians to create AI-driven services suited to local needs,” Hebert said.

Investment Driving Growth

By mid-2025, TNM’s efforts in pricing, distribution, and network optimization were already delivering results. The company invested 13.15 billion kwachas in distribution systems, network upgrades, and license renewals to support customer growth, operational efficiency, and overall expansion.

As of December 2024, TNM served around 5 million subscribers, generating revenue of 158.17 billion kwachas and a net profit of 10.05 billion kwachas. Its main competitor, Airtel Malawi, had 8.1 million subscribers, revenue of 270.96 billion kwachas, and net profit of 42.72 billion kwachas over the same period.