Beware quick-fix generic parts before heading off on holiday

With the car loaded, fueled, and the kids surprisingly cooperative, and the weather ideal for a long drive, an unexpected sound disrupts the joyful atmosphere. The family SUV, unfortunately, isn’t in the holiday spirit.

This scenario is all too familiar for many South Africans, as last-minute mechanical glitches before summer road trips can be the Grinch that steals Christmas. While various factors can contribute to untimely breakdowns, one common culprit may be substandard generic parts installed by less reputable mechanics.

Financial constraints often force motorists to choose non-manufacturer parts, but these alternatives come with inherent risks. Generic parts typically come with a short guarantee, expiring after a few months. Moreover, if these components fail, there’s a considerable chance they could impact other critical aspects of the car’s reliability.

While the quality of alternative parts has seen improvements in recent years, experts note that they may not undergo rigorous testing processes and are generally of lower quality compared to original equipment manufacturer (OEM) parts.

Dayle Walker, aftersales manager at Kelston Motor Group, emphasized that original parts are meticulously designed for specific vehicles and undergo stringent quality control processes, explaining why they come with lengthy guarantees.

Although OEM parts may have a higher initial cost, this should be balanced against potential expenses resulting from the failure of alternatives. The 24-month guarantee on original parts ensures that drivers won’t be burdened with additional costs in the event of a breakdown.

Donovan Enslin, the Group’s used car manager, stressed the importance of taking vehicle maintenance seriously, particularly for those who embark on extensive travels. While it might be tempting to save money on parts, Enslin emphasized the necessity of ensuring that no compromises are made in terms of part quality and service.

Walker highlighted the importance of being aware of component lifespans and advised that information about parts replacement is readily available on manufacturers’ websites. As part of its service offerings, Kelston provides free safety checks at its numerous dealerships across the Eastern Cape.

Despite the heightened demand for vehicle check-ups during the festive season, Walker and her team closely monitor activities across all Kelston’s dealerships, adjusting capacity as needed to accommodate the increased number of customers.