Baggage disasters at OR Tambo International

Airports Company South Africa (ACSA) has extended its sincere apologies to passengers who experienced delays in receiving their baggage upon arrival at domestic airports. The incident occurred due to a malfunction in the baggage sorting system at OR Tambo International Airport on Saturday, causing inconvenience for thousands of travelers who were left without their luggage and essential items.

To address the issue, airlines arranged for the delayed bags to be sent on subsequent flights, with plans for delivery to the affected passengers. ACSA assured travelers that the baggage system has since stabilized, and measures are in place to prevent a recurrence. The company emphasized its commitment to investigating the root cause of the incident to prevent similar disruptions in the future.

ACSA also recommended that travelers arriving at airports across the country allow for ample time for passenger processing, ensuring a smoother travel experience.